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businessoverbreakfast's podcast

The Business Over Breakfast Podcast is expressly for Small Business owners, predominantly the 20,000 people in the CCIQ database. The aim of the podcast is to create more current and energetic engagement with the membership base.
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Dec 15, 2016

Welcome to The Business over Breakfast Podcast, and in this episode Andrew and Bree are getting retro and talking old-school marketing techniques. So often in business we become fixated on online and social media campaigns that we forget those tried and tested techniques that not only work great but will also set you and your business apart.

 

Bree’s back with Toaster Time and it’s Mario Calanna who’s feeling the heat this week. Mario is the CEO of the family-run Calanna Pharmacy Group - an innovative business that focuses on natural health products and services.

 

And, as ever, the guys are sharing plenty of advice and wisdom that you can use to get your business firing on all cylinders. Plus, they’re looking at a few weird and wonderful ideas in the Food for Thought section. Enjoy!

 

In this episode Bree and Andrew and talking about...

 
  • Standing out from the crowd with old-school marketing
  • How the perfect combination of marketing in business is combining the best of new-school with the best of old-school
  • Getting your brand out there in the local community
  • Interesting and innovative tips for building partnerships
  • Clever ideas to reach out to your target audience and engage with them  
  • Going back to giving your business a personal touch that clients can really connect with
  • New-school marketing and how it feels like we’re doing a lot more but not getting as much traction
  • Mario Calanna on the importance of creating a family environment for clients  
  • The combination of ambition and humility - building a business based on self-belief  
  • Mario on building confidence through public speaking and playing sport
  • Andrew and Bree’s top five old-school marketing tips
 

Links

 

The Calanna Pharmacy Group

Artius

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website

101 Ways to Market Your Business by Andrew Griffiths

Dec 1, 2016

Welcome to The Business over Breakfast Podcast, and in this episode Andrew and Bree are talking all about the customer experience and how by focusing on it you can see big improvements in your business. It’s no secret that the customer is king, but many aspects of their relationship with your company are often overlooked. Here, the dynamic duo explain why it’s so important and what you can be doing to set your business apart from the rest.

 

Bree is back with Toaster Time, and in this episode she’s talking to Desley Cowley, founder of Spruiker Hire - a national online retail training and talent directory.  Desley shares her story as well some top tips on how to make it into the online selling industry. The guys are also sharing some weird and wonderful business ideas from around the globe in the Food for Thought section, plus loads more.

 

In this episode Andrew and Bree get really into...

 
  • The problem of having regular, great customer service, and the importance of training your team in it
  • Why transaction is no longer enough on its own for today’s customer
  • How to make the experience better for your customer
  • The best examples of customer service
  • Why you need to focus on the customer experience
  • Desley Cowley’s journey and how she came to set up Spruiker Hire
  • Desley’s advice on taking the plunge into setting up an online business
  • The importance of prioritising your ideas before starting to write up your business plan
  • Desley’s biggest tip on improving the customer service
  • Five great tips on how to move customer transactions into customer experiences
 

Links

 

Spruiker Hire

Griffith Sciences

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website

Nov 15, 2016

Do you ever wonder if you’re doing everything you can to boost sales in your business? If so, then you’re in luck because in this episode of Business over Breakfast Andrew and Bree are getting really into how to sell more stuff in business, busting the myth that sales is a dirty word and sharing great advice on what you can do to improve your sales technique.

 

Bree is back with Toaster Time and in this episode she’s interviewing Brad Rappell, the founding CEO of Cloud First - a company that helps organisations to harness the power of cloud technology to keep pace in their competitive industries. The guys are looking at ingenious business ideas from around the world in the Food for Thought section, plus loads more.  

 

Here’s just some of the things that Andrew and Bree get really deep into…

 
  • Passion sells - to be great at selling you have to be your no.1 biggest fan
  • Why you need to know about your competitors and how your business is unique
  • Spray and pray - steps to understanding your ideal client and target audience
  • How to make sure that your products are right for your customers
  • Ways for you to build credibility as a business owner
  • The art of the sales conversation and how it will help you to sell more
  • How to keep fine-tuning and updating your business in line with what your market wants from you
  • Brad Rappell’s 15 years experience as a leading tech guru, starting his first company at the age of 24 and working with over 100 brands
  • Andrew and Bree’s five top tips for increasing sales in your business
  • Smart business ideas from around the world
 

Links

Got Your Attention? by Sam Horn  

101 Ways to Sell More of Anything to Anyone by Andrew Griffiths

Cloud First

Griffith Sciences

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Nov 1, 2016

Welcome to the Business over Breakfast podcast and to celebrate international podcasting day Bree and Andrew are broadcasting this episode from Bali! And they’ve got a great show in store for you. They’re talking about what it means to be a good business today, in terms of living up to the expectations of your clients and your community. They get right into the details with this one and explain the positive impact that taking an interest in charities and causes can have on your business, and some practical tips on how you can go about doing it.

 

On top of that, Bree is talking with Chris Essex for this week’s instalment of Toaster Time. Chris is the managing director of Big Dog Pet Foods - a business with 30 employees that produces over 30 tonnes of raw pet food a week. Chris shares plenty of invaluable advice for small business owners. Also, the guys are back with Food for Thought, plus loads more!

 

This week Bree and Andrew are talking about…

 
  • Building corporate Karma and the Karma bank
  • Why our customers and community expect us to be a good business
  • The important role that small businesses play in local communities
  • The Thankyou group and the amazing work they’re doing
  • Why helping causes and communities is more than just throwing money at a problem for small businesses
  • Bree James’ Mobile Parents Room
  • Building a reputation for being fair
  • Following ethical guidelines as a small business
  • Being proud of what you’re doing and letting your customers know about it!
  • Chris Essex’s three pieces of advice for small business owners
  • Chris on the importance of keeping an eye on cash flow
  • Bree and Andrew’s five tips for a healthier business
 

Resources

 

Big Dog Pet Foods

St. John Ambulance Queensland

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Thankyou Group

Oct 15, 2016

If you ever have problems managing the money and numbers side of your business then this episode of Business over Breakfast is definitely for you. Knowing the costs, profit margins and handling expenses are all issues faced by small business owners on a daily basis, and this week Bree and Andrew are demystifying those areas and offering plenty of handy, actionable tips that you can start implementing straight away.

 

On top of that, Bree’s back with Toaster Time, and her guest is CCIQ member, Sarah Mak, Co-founder and Managing Director of The Story Boxes - an award winning business committed to telling and sharing wonderful stories. The guys also talk about some brilliantly innovative businesses in Food for Thought, plus loads more.

 

Here’s what is in store for you in this episode:

 

  • Why it’s essential to know how much it costs to run your business
  • Knowing your profit margins and setting prices based on them rather than on your competitors
  • Why you need to know when you’re getting paid
  • Having a handle across your top ten biggest expenses, and what it means for small business owners
  • The importance in telling your business’ story to the world
  • Advice on understanding the ‘Why’ in business
  • People buy from people - humanising your business and capitalising on that
  • Five top tips from Bree and Andrew on managing your money, from understanding your own books to methods for increasing cash flow



Resources

 

The Story Boxes

St. John Ambulance Queensland

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Unscramble Your Numbers by Amanda Fisher

Sep 30, 2016

Welcome to the fourth episode of Business over Breakfast sponsored by Resilium. In this show Andrew and Bree are talking team building. Of course, this is something that all small business owners will come up against at some point. The question is how do you know when you need to start hiring and which areas you need help with? Fortunately, Andrew and Bree are at hand with five actionable tips on how to answer these difficult questions around growth and team.

 

Bree’s out and about again interviewing another CCIQ member. This time, she talks with the co-founder and director of GBR Helicopters, Chris Cooper. Chris shares his company’s incredible journey as well as a few lessons in business including spreading the workload and effective use of assets.  

 

As always, Andrew and Bree take a look at three smart business ideas from across the globe, plus loads more. Enjoy!

 

In this episode Andrew and Bree talk about:

 

  • How to know when you need to start hiring in your business
  • Why team-building can decrease the stress and workload across your business
  • Ways to outsource your business growth using freelancers
  • How to recruit - traditional and innovative methods
  • Looking for talent within your team
  • Offering rewards and ramifications
  • Knowing exactly who to employ when filling a position
  • Keeping on top of your team mood
  • Culture within a business team
  • The delicate balance of a team environment and how to avoid disrupting it
  • Making sure your employees know exactly what’s expected of them

 

Links

 

Resilium

CCIQ

GBR Helicopters

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Sep 14, 2016

Episode 3 - Five Steps in Becoming More Productive in Business

 

Welcome to the third episode of Business over Breakfast, sponsored by Resilium Insurance. This week, Bree and Andrew are talking productivity. This is a problem shared by many small business owners, and lots of them have no idea how to tackle productivity problems in the first place. Bree and Andrew share their thoughts as well as their very own five productivity powerups, to help you identify and overcome problems with self-motivation in business.

 

Bree is back with Toaster Time, and her special CCIQ guest this week is Dominic Holland, the founder of tow.co.au - Australia’s first and only national towing company.

 

On top of that, Bree and Andrew share three more out-of-the-box business ideas in the Food for Thought section, as well as plenty more that’s certain to get you buzzing with heaps of great business ideas.

 

In this episode, Bree and Andrew talk about:

 

  • How you can get more stuff done
  • Top tips on productivity
  • Why you need to rein in the time you spend on social media and email
  • Where to start when becoming more productive
  • How to identify problems with productivity in business     
  • Planning out your day properly
  • Using software to save time and become more efficient
  • Rituals and routines
  • How you sometimes need to get less productive in order to become more productive in the long-run
  • How outsourcing can help you
  • The art of self-management
  • Learning from others in business
  • How Dominic Holland went from being a software engineer to founding Australia’s first national towing company
  • Dominic’s biggest challenges and lessons in business

 

 

Links

 

Resilium

Tow.com.au

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Books

The 7 Habits of Highly Effective People

The ONE Thing

How to be a Productivity Ninja

Blog

Lifehack.org

Webinar

The Ultimate Productivity Webinar

Software

Xero

Aug 31, 2016

Hello and welcome to the second episode of Business over Breakfast, sponsored by Auswide Bank. In this show, Andrew and Bree are up early as usual to share with you some great advice on how to stay motivated as an entrepreneur and small business owner. Together, they talk about their own experiences dealing with motivation and run through five tips on what to do when you’re feeling de-motivated and without your mojo, as well as five more on staying motivated.

 

As always, Bree is off and about interviewing a special CCIQ member for the Toaster Time section. In this episode, she talks with Bernard Schreiber, managing director of Scody Performance - an amazing Brisbane-based business that provides sportswear to elite athletes including the Australian cycling team.

 

Andrew and Bree reveal three more weird and wonderful businesses in the Food for Thought section, which are bound to inspire you into some out-of-the-box thinking, plus loads more.

 

In this episode, Andrew and Bree talk about:

 

  • How staying motivated can be particularly challenging for small business owners
  • The importance of pushing yourself
  • Dealing with uncertainty and unexpected curveballs
  • Why staying motivated is important for you and your team
  • What you can do to get your mojo back!
  • What Bree and Andrew do when they’re in a de-motivated slump
  • Bernard Schreiber’s business journey
  • Bernard’s biggest lessons learned so far in business
  • Why having the right people in place makes everything in business easier
  • Top, actionable tips on staying motivated as a business owner     
  • The importance in recognising your achievements when moving forward

 

Links

Scody Performance

Auswide bank

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Aug 12, 2016

In this episode of Business over Breakfast sponsored by Auswide bank, Bree and Andrew cover a load of topics starting with the understated importance of cross-industry innovation. This is a seriously cool idea for learning from other businesses outside of your own industry, and Bree and Andrew explain how you can capitalise on it.

 

The episode also features the podcast’s very first interview. Bree goes out and chats with Oliver James, founder of Caffiend. Caffiend is a killer cafe based in Cairns that prides itself on exceptional coffee, big flavour food and an innovative atmosphere. Oliver prides himself on being a real coffee aficionado and has even traveled to Ethiopia in search of inspiration for the perfect blend. And his efforts are really paying off as Caffiend is generating some serious buzz.

 

As always, Bree and Andrew share five top tips that you can take away and action straightaway, this time on the art of time management. They also talk about three left-field businesses that are pushing the idea of niche to the extreme.

 

Here are just a few of the key topics that Bree and Andrew get really into:

  • How cross-industry innovation can really help small to medium sized businesses
  • The art of asking better questions
  • Adopting different ideas
  • Oliver James’ - the founder of Caffiend - journey and how he became an expert in coffee, food presentation and the perfect hipster look
  • How having a business mentor can help entrepreneurs who are just getting started to overcome some of the more difficult hurdles
  • Becoming successful through sharing ideas and being open
  • The importance in having trust in yourself, especially when it comes to decision making
  • Tips on how to break down tasks
  • Managing meetings better
  • Bree and Andrew’s advice on batch working days
  • How to avoid distractions at work

 

Links

Caffiend  

Book - Not Invented Here: Cross-Industry Innovation

Auswide bank

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website   

Aug 12, 2016

Welcome to the inaugural episode of Business over Breakfast, a brand new, weekly podcast series sponsored by CCIQ (Chamber of Commerce & Industry Queensland) and presented by Bree James and Andrew Griffiths. Bree and Andrew are both experts in their fields, sharing 50 years of experience as small business owners between them. Throughout this series they’re going to be having a look at what new and innovative things are happening globally, as well as sharing heaps of killer tips and ideas that will practically help you and your business. Along the way, they’re going to be talking to some key figures in businesses who are also CCIQ members, so you’re guaranteed to come away with plenty of takeaways from every episode.

 

To get things rolling, in this first show Andrew and Bree are talking about the small business space. This is an area that is in a constant state of flux, particularly right now, and it can be difficult for entrepreneurs to know how to best utilise the wealth of technology at their disposal. Andrew and Bree talk about some key points that are vital for small business owners, share five top tips that you can go away and action, and run through a list of three weird and wonderful businesses that may just provide you with that all important spark of inspiration.

 

Relax, pour yourself a coffee and enjoy the episode.

 

In this show Bree and Andrew talk about:

 

  • How to select the right technology for you and your business
  • Killer tips on how to create engagement with an audience
  • Tips on staying connected with your clients across a variety of different mediums
  • The importance of understanding your audience
  • Why low prices aren’t as important as high quality
  • The rise of the hipster and what that means for small businesses
  • The role of CCIQ - who’s it for and can it help you?
  • Why you need to understand and leverage your niche
  • Advice on how to make your customers feel valued
  • Communication as one of the biggest areas of dissatisfaction with customers, and how you and your business can capitalise on that
  • The importance of personal touch and how you can use it in business

 

Links

 

CCIQ

Bree James Pakmag

Bree James LinkedIn

Andrew Griffiths Website

Amplify Website

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